Terms & Conditions
Conditions of Use
These terms and conditions regulate the business relationship between you and us. By using us in any way, or by buying from us, you agree to be bound by them.
No person under the age of 18 years may purchase goods.
We may change these terms from time to time. The terms that apply to you are those posted here, on the day you order Goods. “Goods” refers to any goods we offer for sale on Our Web Site. “Our Web Site” “we” “us” means. “Price” means the price of the Goods plus any delivery charge. “Order” means any order made by you for the supply of Goods by us. “You and yours” means the person who buys or agrees to buy Goods from us.
All information given is current at the time it was posted but may be subject to change, without notice.
Goods advertised are subject to availability.
All descriptions, weights and sizes of Goods are those of the original manufacturers and you may not rely on their accuracy. Accordingly, any such description shall not form part of this agreement
Return of Goods and Refunds
A binding contract is formed only when you receive confirmation from us that your order has been accepted. This will be confirmed by e-mail usually within 24 hours of receipt of your order (if placed during normal working hours Mon – Fri 9am – 4pm). You may cancel your order only up to this point.
In the unlikely event of your goods being faulty please email us or telephone us. We will arrange to have the goods collected and either replace or make good the goods at no cost to you. This does not affect your statutory rights.
Any faulty Goods must be brought to our attention immediately upon discovery and in any event a valid claim based on any defect in quality or condition must be made within 7 days from the date of delivery of the goods. Any claim for items missing from your order must be made within 3 days of the delivery date.
You may not reject the goods where the alleged defect or breach of contract is so slight that it would be unreasonable for you to do so.
You will be charged for goods at the time of order. We cannot deliver or start the manufacture of the goods until payment has been received in full as cleared funds. You can pay on-line with all mayor credit cards and debit cards using Paypal secure authorisation system. We will accept cheques drawn on any bank within the UK. Please allow 7 working days for cheques to clear.
All delivery times are approximate and are subject to stock availability. We endeavour to dispatch all goods within 1 or 2 working days of the date on your order confirmation. We will notify you of any delays on confirmation. If we are not able to supply the goods required for reasons beyond our control we will contact you as soon as possible.
All goods will be delivered to your door by carrier service where a signature will be required. If a delivery is made whilst you are out a card will be left giving details of a local collection point for the goods to be collected by yourself or a number to call to rearrange the delivery of your goods. We are not liable for loss occasioned by delay in delivery arising out of any cause beyond our control.
We may deliver the goods in installments if the goods are not available at the same time for delivery.
In any claim against us our liability is limited to the value of the goods you have purchased in the contract, which is the subject of the dispute.
In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.
This Agreement shall be governed by and construed in accordance with the law of England and only the English courts will decide any disputes.